Reference

Understand Your Rights and Our Obligations

The terms here set out what alpha66 can offer, who can access it, and how we handle your account under applicable rules.

Jurisdiction-Dependent AccessAccount Policy Applies to All WalletsbKash, Nagad, Rocket CoveredPolicy Updated Without Prior NoticeEnglish Version Is the Binding Text

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What These Terms Actually Cover

alpha66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Alpha66 operates as an online platform offering casino products and sports markets, including cricket betting on BPL and international fixtures, to accounts in eligible regions. Whether access is lawful in your location is your responsibility to verify — we do not make that determination for you.

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Our terms govern how your account is created, how balances are held, how deposits via bKash, Nagad, and Rocket are processed, and how withdrawals are requested and verified. Payments clear through the wallet rails you choose at checkout; the same verification steps apply regardless of method.
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We reserve the right to suspend or close accounts that breach these terms, including accounts showing signs of duplicate registration or identity mismatch. Policy changes take effect from the date of publication on this page — continued use of the platform after a change means you
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accept the updated terms. Where local regulations conflict with any clause here, local law takes precedence for accounts in those regions. For account-specific questions about how a particular clause applies to your bKash or Nagad wallet balance, contact our support team directly using the channels listed
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below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Question

If a clause in our terms affects your account directly — a withdrawal hold, a wallet verification request, or a question about eligibility in your region — our support team is the right first contact. We handle policy questions alongside account queries, so you do not need a separate legal channel.

HOW WE HANDLE THIS

Data Handling, Security and Account Retention

We collect only the account and payment data needed to operate your wallet, process bKash, Nagad, and Rocket transactions, and verify identity when required. Data is held for as long as your account is active and for a retention period after closure as required by applicable rules. You can request a copy of the data we hold, ask us to correct inaccuracies, or submit a closure request through the account settings page.

Payment Data Security

bKash, Nagad, and Rocket transaction records are stored with encryption. We do not retain your wallet PIN or full mobile banking credentials at any stage.

Cookie Use

We use session cookies to keep your account logged in and analytics cookies to understand page behaviour. You can manage cookie preferences from the settings menu.

Account Data Requests

To request a copy of your data or ask for corrections, submit a ticket through live chat or email with your account ID. We aim to respond within a reasonable period.

Retention After Closure

After an account closes, we retain transaction records for the period required under applicable rules, then delete or anonymise them. You will receive confirmation when deletion is complete.

Common Legal Questions, Answered Directly

These are the questions we hear most often about our terms, your account rights, and how we apply policy to wallet transactions and eligibility.

Access and eligibility depend entirely on your local law and the regions we currently support. We do not make a legal determination for you — verify whether participation is lawful in your location before opening an account.

We collect the information you provide at registration — name, contact details, and payment method. When you transact via bKash, Nagad, or Rocket, the transaction reference is recorded against your account for verification purposes.

Submit a data request through live chat or email, quoting your account ID. We will compile what we hold and respond through the same channel within a reasonable timeframe.

Yes. Once your account is closed, submit a deletion request via email. We retain transaction records for the legally required period, then delete or anonymise remaining data and confirm completion to you.

If an account is suspended under our terms, any verified wallet balance is held and reviewed. You can contact support to understand the status; resolution depends on the reason for suspension and the outcome of the review.

We update terms when needed and publish the revised version on this page with a new effective date. Continuing to use the platform after that date means you accept the updated terms — no separate notification is required.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoSylhet Live Lobby InfoTerms & Conditions

Understand Your Rights and Our Obligations

Reach Us About Any Legal or Policy Question

Data Handling, Security and Account Retention

Payment Data Security

Cookie Use

Account Data Requests

Retention After Closure

Common Legal Questions, Answered Directly

01 Does alpha66 operate legally in Bangladesh?

02 What personal data do you collect when I register?

03 How can I request a copy of the data alpha66 holds on my account?

04 Can I ask alpha66 to delete my account data?

05 What happens to my bKash or Nagad wallet balance if my account is suspended?

06 How often do your legal terms change, and how will I know?

Legal

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