Reference

Understand Your Rights Before You Start

These terms govern every part of your alpha66 account — from how you open it to how deposits via bKash, Nagad, and Rocket are processed and how withdrawals are verified.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal verification stepsRegion and local law dependencyAccount suspension conditions
alpha66 Understand Your Rights Before You Start
HOW WE HANDLE THIS

Our Commitments Under These Terms

The way alpha66 applies these terms is built around account clarity — you should always know where you stand. We verify identity at the withdrawal stage, not as a barrier but as a requirement tied to local payment rails like bKash and Nagad, which are linked to registered national IDs. Account security is maintained through OTP-based login flows, and session data is not shared with third parties outside of what is necessary for payment processing.

Identity Verification

Withdrawal requests trigger an identity check. Your bKash or Nagad number must match the name on your account. This step is required and cannot be skipped regardless of transaction size.

Account Security

Login is protected by OTP sent to your registered mobile number. If you suspect unauthorised access, contact support immediately — we can lock the account while the issue is reviewed.

Data Retention

We retain account and transaction records as required by our operating obligations. You may request a summary of your account data by writing to our support email with your account ID.

Terms Change Notice

When we update these terms, the revised page goes live with a visible notice. We do not send individual alerts, so checking this page periodically is your responsibility as an account holder.

REACH US DIRECTLY

Contact Us About Any Terms Question

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. When you write in, include your registered account ID and a short description of the issue so we can respond without back-and-forth delays.

Live Chat Open the chat widget from your account dashboard. This is the quickest path for terms clarifications, account access questions, and payment disputes linked to bKash, Nagad, or Rocket.
Email Support Send your query to our support address listed in the account help section. Include your account ID and a clear subject line so the right team picks it up without delay.
Help Centre The Help Centre in your account menu holds written answers to the most common terms questions, including how wallet verification works and what triggers an account review.

Common Questions About These Terms

Below are the questions we hear most often about account rules, payment conditions, and eligibility. If your question is not covered here, use the live chat or email route described in the contact section above.

Yes. Every deposit made via bKash, Nagad, or Rocket is subject to these terms. The wallet number you use must match your registered account details, and repeated mismatches may trigger a review.

We post updates to this page and display a notice when the terms change. We do not send individual notifications, so it is your responsibility to check this page if you want to stay current.

If your location or jurisdiction falls outside eligible regions under local law, your account may be restricted or closed. Access depends on whether it is lawful in your specific region.

Write to our support email with your account ID and a clear subject line requesting your data summary. We process these requests in line with our data retention obligations.

Using false registration details, sharing your login credentials, attempting to manipulate game outcomes, or breaching payment conditions — all of these can result in suspension or permanent closure.

Yes. Whether you access alpha66 on mobile via your browser or through the app, the same terms apply. The platform and account rules do not change based on the device you use.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.